1.How to contact？ Please contact our sales mail list with sales@southprintcn.com 2. Do you have your own factory? We have our own factory in Wenzhou, Zhejiang, China, close to the Ningbo/Shanghai port 3. How to ensure product quality? We have advanced equipment, maintaining on time every day to ensure good printing and cutting quality, and also a professional quality inspection team to ensure that each shipment is qualified. 4. How to ensure that the product is accurate? After confirming the order, we will send you the design draft for confirmation, the production sample will be confirmed again, and then the mass production will be carried out. 5. How to get samples? Is the sample charged? How long does the sample ship? 1)Send inquiries to contact the account manager to request the samples 2)the stock samples are free, the samples produced are charged according to your requirements; the sample fee will be refunded according to the order amount; 3)the samples will be sent within 7~14 days. 6. How long will it be shipped? It depends on the shipping method. The express shipping usually takes 4~12 days. The sea shipment takes 20~30 days; the train shipment to Europe takes 25~35 days 7. What is the minimum order quantity of the product? The general order quantity for a product is 200pcs. However, we also accept orders less than 200pcs, due to the setup cost, the unit price will be higher for small quantity. 8. If I place an order with you, should I pay the import fee? It depends on the terms. In DDP term we take care of the import fee, in other terms, you need to do the custom clearance by yourself.